Client reporting that tells the story buried in your data.
Deepwell is client reporting software for MSPs. With data spread across tools, each in its own format, jargon, and structure, it's hard to pull out the real story of what you're doing for your clients. Deepwell pulls it together for every client and finds the thread that actually matters, ready to go out under your brand.
Want to see what's possible? Let us rebuild one report for you.
Legacy reporting platforms are built to show the things that are important to an MSP: number of tickets, counts of devices, and service calls, in a form that makes more sense to technicians. Instead of a wall of gauges, Deepwell delivers reports to your clients that highlight what truly matters to them.
How it works
Connect
Link each platform once. Credentials are encrypted, and Deepwell tests credentials for built-in connections as you save.
Build
Compose visualizations and narrative on a canvas, bound to one client's data. Build the report once and reuse it across your clients.
Schedule
Run on a per-report schedule or on demand. Each run is saved as a report snapshot, so you always have the record of what a client was sent.
Deliver
Clients read reports in a portal that carries your colors, on your own domain if you want it.
Legacy reporting tools vs. Deepwell.
One report. Every system you run.
Deepwell pulls from all your systems for the same client over the same period, without requiring hand-reconciled reports.
Any REST API
Connect any tool with supported APIs and authentication.
Not seeing your stack? The list above isn't the limit. We support custom connections to nearly any REST API.
One view of your client.
Acme Corporation in the PSA can be ACME-CORP-PROD in the security console and Acme Corp (MI) in backup. Deepwell makes joining those up easy so you can focus on what's really important.
- Map once. Every run after that pulls the right client from every connected system.
- When your client list changes, a sync shows you the plan before anything moves.
What it looks like.
Nothing reaches your client by surprise.
Plenty of tools will send a broken report: missing charts, a blank page, or nothing at all. Deepwell is built so that if something goes wrong you won't have to hear about it first from your client.
We catch the breaks and alert you
Whether delivery is automatic or manual, Deepwell checks each run for breaks it can detect and holds the report before it goes out. It's waiting in your review queue with an alert raised so you can deal with it first.
Review before delivery, when you want it
Optionally have your team review reports before they go out: confirm the numbers, add annotations, and check anything AI-summarized before your client sees it.
The AI drafts wording. It never invents a figure.
Deepwell uses AI in two places: to speed up setup and configuration, and to draft narrative summaries in your tone from the data already in your report.
The rules it works under:
- Every figure comes from your connected systems. Nothing is generated, estimated, or inferred.
- Optionally, hold AI summaries for human review before they're sent. Set a report to manual delivery and nothing goes to the client until your team releases it.
Every figure came from a request Deepwell made to one of your connected systems. The report snapshot is a fixed record of that run, so the answer you give in six months is the same one you'd give today.
See it on your own report.
Share a report you already use and we'll rebuild it in Deepwell for free. No cost, no commitment except a side-by-side walkthrough with the original. Or book a quick call to talk through where Deepwell might fit.
Get updates as we build.
We'll let you know as we build out new functionality and integrations.